Frequently Asked Questions
Q: If a window pops up and says
"Warning! Virus found. Click here to scan."; what should I do?
A: First, try to close the window by clicking the X in the upper right corner. If that doesn't work, you may have to force the computer to shut down. You can do this by holding the power button in for 5 seconds. Restart and run your anti-virus program.
Q: How often should I optimize (defrag) my hard drive?
A: It depends on how much you use your computer. If you are constantly adding and deleting files, it would be best to optimize once a month. If you rarely add or delete files, then once every 6 months would be adequate. A severely fragmented hard drive can significantly slow your computer down.
Q: Can I share personal information with only my friends
A: Of course you can. We can show you how to limit the information that the public sees versus what your confirmed friends see.
If you have any questions about your computer, go to our Contact page and send us a message. We try to answer all emails within a day.